Voice, SMS, email — one thread.
Eva keeps the conversation coherent across every channel a patient touches. A 9 AM call remembers the 6 PM text from last week — the same brain, not three bots stapled together.
Every call,
answered.
Eva is the first AI receptionist built specifically for med spas.
It answers by the second ring, holds a real conversation, and books appointments onto the calendar your team already uses.
38%more bookings vs. front-desk baseline
4.9/5customer rating · post-call survey
99.97%uptime · rolling 90-day
+1 (415) 555 0177
First contact · matched to ad “Morpheus8” · Austin
The cost of a missed callEvery missed call is
Every missed call is
lost revenue.
The average medical spa loses $300K–$500K per location, per year — to voicemail, hold music, and unanswered texts.
Calls going to voicemail. During rush hours, potential patients hang up when they can’t reach a live person.
Staff overwhelmed. Your team is buried in repetitive booking questions instead of helping in-person clients.
24/7 expectations. Patients want to book at 9 PM on Sunday, but you’re only available 9–5 weekdays.
Five steps. Every call, every time.
From ring to confirmation — a typical call in five moments.
I
Patient calls.
Eva answers by the second ring — day, night, weekends. Your custom greeting, your voice.
II
Smart qualification.
She runs your screening questions before offering times. No eligibility surprises on the day of.
III
Real-time availability.
Every slot she speaks is verified against the live calendar. Double-bookings are not possible.
IV
Instant booking.
Direct write-through to Google Calendar, Boulevard, or Zenoti. Your schedule is the source of truth.
V
Omnichannel follow-up.
Confirmation SMS immediately. Pre-care email within the hour. Reminder the day before.
Everything a front desk needs. Nothing it doesn’t.
Deterministic booking.
A dedicated slot validator prevents false confirmations before a single syllable reaches the caller.
Sounds human.
Warm register, unhurried pace, listens twice before asking again. Hears hesitation the way a senior coordinator does.
Analytics built in.
Call volume, sentiment, booking funnel, escalation rates. Dashboards your operations lead will actually open.
Handoff when it matters.
Allergies, complications, anything clinical — Eva escalates with a written brief filed to your inbox before the phone rings.
Designed by the in the industry.
Alumni & operators of
Before Eva / With Eva.
Before Eva With Eva
After-hours calls captured0%100%
Median time to first word14.6s0.8s
Double-booked slots / month3–60
Patient follow-up rate42%96%
Escalation time-to-humanminutes< 8 seconds
Calendar source of truthtwo sheetsyour calendar