Voice, SMS, email — one thread.
Eva keeps the conversation coherent across every channel a patient touches. A 9 AM call remembers the 6 PM text from last week — the same brain, not three bots stapled together.
Eva is an AI receptionist built specifically for med spas.
It answers by the second ring, holds a real conversation, and books appointments onto the calendar your team already uses.
+1 (415) 555 0177
First contact · matched to ad “Morpheus8” · Austin
The cost depends on your call volume, missed-call rate, appointment value, and how many callers would have booked. Use the model here with your own operating data.
Calls going to voicemail. During rush hours, potential patients hang up when they can’t reach a live person.
Staff overwhelmed. Your team is buried in repetitive booking questions instead of helping in-person clients.
24/7 expectations. Patients want to book at 9 PM on Sunday, but you’re only available 9–5 weekdays.
From ring to confirmation — a typical call in five moments.
Eva answers by the second ring — day, night, weekends. Your custom greeting, your voice.
She runs your screening questions before offering times. No eligibility surprises on the day of.
Every offered slot is checked against the connected calendar and configured booking rules before confirmation.
Direct write-through to Google Calendar, Boulevard, or Zenoti. Your schedule is the source of truth.
Confirmation SMS immediately. Pre-care email within the hour. Reminder the day before.
Eva keeps the conversation coherent across every channel a patient touches. A 9 AM call remembers the 6 PM text from last week — the same brain, not three bots stapled together.
A dedicated slot validator prevents false confirmations before a single syllable reaches the caller.
Warm register, unhurried pace, listens twice before asking again. Hears hesitation the way a senior coordinator does.
Call volume, sentiment, booking funnel, escalation rates. Dashboards your operations lead will actually open.
Allergies, complications, anything clinical — Eva escalates with a written brief filed to your inbox before the phone rings.